Frequently Asked Questions
Free cancellation up to 72 hours before arrival. Cancellations within 72 hours or no-shows will incur the first night charged.
Yes. Guests booking directly with The Hawthorn enjoy exclusive rates and benefits.
Vouchers are valid for 5 years from the date of issue, unless otherwise stated.
Yes. Gift vouchers can be redeemed against stays, dining, and selected experiences.
We strive to meet all guest requests, subject to availability. Please advise at the time of booking.
Yes. Cots are available on request, subject to availability and room type.
A suite is recommended for three adults, providing separate sleeping areas and additional space for comfort.
Yes. Certain suites are suitable for families. Specific options can be confirmed at booking.
Yes. Accessible rooms are available. Please inform us in advance to ensure appropriate arrangements.
Yes. Most suites feature freestanding bathtubs in addition to walk-in showers.
Yes, a range of premium suites and interconnecting rooms are available on request.
Yes. Adaptors are available from the front desk.
Check-in is from 3:00pm.
Check-out is at 12:00pm.
Yes. Early check-in is subject to availability.
Yes. Late check-out is subject to availability and may incur a supplement depending on timing.
The Hawthorn by Galway Bay is located at Renville Village, Rinville West, Oranmore, Co. Galway, H91 YXR7.
Shannon Airport is approximately 48 miles (about 1 hour) by car.
Yes. Free overnight parking is available, with complimentary valet service on arrival